All Systems Operational

Zisson Interact Operational
API Operational
Telephony Operational
Zisson Softphone Operational
Telia - Telephony Operator Operational
Telenor - Telephony Operator Operational
Telephony Operational
Zisson IP-PBX Operational
New Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

Completed - The scheduled maintenance has been completed.
Oct 23, 00:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 23:00 CEST
Update - Zisson vil utføre vedlikehold- og oppgraderingsarbeid på plattformen torsdag kl 23:00. Vi forventer ingen nedetid, men kontaktsenteret kan oppleves ustabilt i en liten periode.

For å lese release note, gå inn på linken: https://zisson.com/no/zisson-interact-2026-nr-6/

////

Zisson will perform maintenance work on the platform on Thursday at 23:00. We do not expect any downtime. But the contact center may be unstable for a short period.

If you want to check out our release note follow this link: https://zisson.com/zisson-interact-2026-nr-6/

Oct 21, 15:10 CEST
Scheduled - Zisson vil utføre vedlikehold- og oppgraderingsarbeid på plattformen torsdag 22 oktober. Flere detaljer kommer dagen før servicevinduet

////

Zisson will perform maintenance work on the platform on 22.10.2026. More details will come the day before the service window

Oct 15, 14:22 CEST

Oct 22, 2026

Oct 21, 2026

Resolved - Feilen som påvirket håndtering av samtaler, er nå løst. Samtaler fungerer som normalt igjen, og vi ser ikke lenger problemer med samtaler som brytes, ikke tilbys agenter eller tilbys samtidig. Vi beklager ulempene dette medførte.

/

The issue affecting call handling has been resolved. Calls are working normally again, and we are no longer seeing calls disconnecting, not being offered to agents, or overlapping call offers. We apologise for the disruption.

Oct 21, 09:30 CEST
Investigating - We’ve identified issues affecting call handling on the platform, including calls cutting out, calls not being offered to agents, and reports of overlapping call offers. We’re actively investigating the root cause and working to resolve these issues as quickly as possible. We apologise for the disruption and will provide updates as more information becomes available.
Oct 21, 08:29 CEST
Resolved - Following our own testing and verification with currently active users, we can confirm that the system is functioning as expected. Our service monitoring also shows normal operating levels again.

We are therefore marking the incident as resolved as of 01:54 CET on October 21. A detailed incident report (postmortem) will follow once our root cause analysis is complete.

Thank you for your patience during the disruption.

Oct 21, 02:10 CEST
Monitoring - The issue has been identified and resolved, and incoming and outgoing calls are now working normally.

We are continuing to monitor the platform closely to ensure service remains stable.

We apologize for the disruption and thank you for your patience.

Oct 21, 01:57 CEST
Identified - We are currently experiencing platform issues affecting both incoming and outgoing calls. The system remains accessible, but call handling is disrupted.

Our team has been actively investigating the issue since 01:09 CET and is working to restore normal service as quickly as possible. This incident is being treated with the highest priority.

We will provide updates at least every 30 minutes until the issue is resolved. We apologize for the disruption and appreciate your patience.

Oct 21, 01:48 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.