All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zisson Interact Operational
90 days ago
99.84 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Zisson Softphone Operational
90 days ago
100.0 % uptime
Today
Telia - Telephony Operator ? Operational
90 days ago
100.0 % uptime
Today
Telenor - Telephony Operator Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Zisson IP-PBX Operational
90 days ago
100.0 % uptime
Today
New Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2025

No incidents reported today.

Nov 13, 2025
Issues with Queue Login and Incoming Calls
Postmortem - Read details
Nov 13, 16:27 CET
Resolved - The issue has now been resolved.

Feilen er nå løst, og alle systemer fungerer som normalt igjen.
Nov 13, 08:07 CET
Monitoring - The issue appears to be resolved, and all systems are functioning normally again.
We are continuing to monitor the situation.

Feilen ser ut til å være løst, og alle systemer fungerer som normalt igjen.
Vi fortsetter å monitorere situasjonen.
Nov 12, 23:30 CET
Update - We are still experiencing issues with queue logins, and incoming calls are still not being delivered to agents.
Our team is actively working on resolving the problem, and we will share more updates as we make progress.

Vi opplever fortsatt problemer med pålogging til kø, og innkommende samtaler blir fortsatt ikke levert til agenter.
Vi jobber aktivt med å løse problemet og oppdaterer fortløpende.
Nov 12, 23:12 CET
Identified - We are currently experiencing issues with logging into queues, and incoming calls are not being delivered to agents.
We are working to resolve the issue and will provide updates as we progress

Vi opplever for øyeblikket problemer med å logge på kø, og innkommende samtaler blir ikke levert til agenter.
Vi jobber med å løse problemet og oppdaterer fortløpende.
Nov 12, 22:24 CET
Nov 12, 2025
Issues with Queue Login and Incoming Calls
Postmortem - Read details
Nov 13, 15:42 CET
Resolved - The issue has now been resolved.
All systems are functioning normally again.
There may still be a slight delay in the queue logs, but this is expected to be fully resolved within the next 30 minutes.

Feilen er nå løst, og alle systemer fungerer som normalt igjen.
Det kan fortsatt være litt forsinkelse i køloggen, men dette vil bli løst i løpet av de neste 30 minuttene.
Nov 12, 16:45 CET
Monitoring - We are still working to fully resolve the issue.
The situation is mostly stable — it is possible to log in to queues, view logged-in agents, and see calls in queue.
However, there are still issues affecting softphone functionality, and queue logs and statistics remain delayed by approximately 2 hours.


Vi jobber fortsatt med å løse problemet fullt ut.
Situasjonen er stort sett stabil – det er mulig å logge på kø, se påloggede agenter og samtaler i kø.
Det er fortsatt problemer med softphone, og statistikk samt kølogg har fortsatt en forsinkelse på rundt 2 timer.
Nov 12, 16:04 CET
Update - We are still working to resolve the issue. The situation is starting to stabilize.
It is now possible to log in to queues, view logged-in agents, and see calls in queue.
However, queue logs and statistics are currently delayed by approximately 2 hours.

For softphone users, it may help to log out and in again


Vi jobber fortsatt med å løse problemet. Situasjonen begynner å stabilisere seg.
Det er nå mulig å logge på kø, se påloggede agenter og samtaler i kø.
Kølogg og statistikk har foreløpig en forsinkelse på rundt 2 timer.

For softphone-brukere kan det hjelpe å logge ut og inn igjen.
Nov 12, 15:34 CET
Identified - We are still working to resolve the issue affecting queue logins and incoming calls.
Our team continues to investigate the root cause and implement a fix.
Next update in approximately 30 minutes.

Vi jobber fortsatt med å løse problemet som påvirker pålogging til køer og innkommende samtaler.
Teamet vårt undersøker fortsatt årsaken og jobber med en løsning.
Ny oppdatering om ca. 30 minutter.
Nov 12, 15:01 CET
Investigating - We are currently experiencing issues with logging into queues, and incoming calls are not being delivered to agents.
We are working to resolve the issue and will provide updates as we progress


Vi opplever for øyeblikket problemer med å logge på kø, og innkommende samtaler blir ikke levert til agenter.
Vi jobber med å løse problemet og oppdaterer fortløpende.
Nov 12, 14:28 CET
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Zisson - Oppgraderingsarbeid / maintenance window
Completed - The scheduled maintenance has been completed.
Oct 31, 07:39 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:00 CET
Update - Zisson vil utføre vedlikehold- og oppgraderingsarbeid på plattformen torsdag 30 oktober kl 23:00. Vi forventer ingen nedetid, men kontaktsenteret kan oppleves ustabilt i en liten periode.

For å lese release note, gå inn på linken: https://zisson.com/no/zisson-interact-2025-nr-6/

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Zisson will perform maintenance work on the platform on Thursday 30th of Oktober at 23:00. We do not expect any downtime. But the contact center may be unstable for a short period.

If you want to check out our release note follow this link: https://zisson.com/zisson-interact-2025-nr-6/
Oct 29, 14:32 CET
Scheduled - Zisson vil utføre vedlikehold- og oppgraderingsarbeid på plattformen torsdag 30 oktober. Flere detaljer kommer dagen før servicevinudet

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Zisson will perform maintenance work on the platform on 30.10.2025. More details will come the day before the service window
Oct 16, 10:18 CEST
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